Terms

Document cover

Acceptance of Terms

By using this website or contacting us, you agree to these Terms and to the lawful use of the information provided. If you do not agree, you should not use the website or submit a project inquiry.

Clause ledger

The following summaries provide the opening framework for the governing terms and their related references.

01

Acceptance of Terms

By using this website or contacting us, you agree to these Terms and to the lawful use of the information provided. If you do not agree, you should not use the website or submit a project inquiry.

EU Consumer Rights
02

Scope of Services

We provide tailoring appointments, garment remodelling, upcycling, and related consultation services in Zagreb. Any project is subject to an assessment of the garment, materials, condition, and requested fit, and the final outcome may be limited by the existing construction and fabric.

EU Commission
Core Terms

Review the operating conditions below together with the linked references before using services, placing orders, or requesting changes. These clauses outline the working scope, approval path, payment handling, and cancellation-related responsibilities applied in routine delivery.

03

Quotes and Payment

Prices for redesign and similar projects are quoted after review of the garment and design requirements. Where a deposit is requested, it may be required before work begins, and any supplementary materials are charged separately if needed and confirmed.

Reference document WIPO
04

Project Conditions

Any estimate, concept, or completion timeframe is indicative only unless confirmed in writing. We may decline or adjust a project where the garment condition, available materials, or workshop capacity does not support the requested result.

Reference document HCCH

All website content, text, images, and other materials are owned by us or used with permission and may not be copied or reused without consent. Customer-provided garments, patterns, and reference materials remain the property of the customer unless otherwise agreed.

05

Intellectual Property

All website content, text, images, and other materials are owned by us or used with permission and may not be copied or reused without consent. Customer-provided garments, patterns, and reference materials remain the property of the customer unless otherwise agreed.

06

Service Disclaimer

Services are provided with reasonable care, but we do not guarantee an exact fit, an identical silhouette, invisible repairs, or the availability of matching thread, trims, or other materials. Cleaning, stain removal, dyeing, authentication, and warranty-related services are not included unless separately confirmed.

ReferenceEU Commission